Your Privacy, Our Commitment

1Definitions

• "Personal Data" means any information that relates to an identified or identifiable natural person, including name, identity number, contact details, financial information, and device identifiers.
• "Processing" means any operation performed on Personal Data, including collection, storage, use, disclosure, or deletion.
• "Player" / "You" means any individual who accesses, registers on, or uses the will4d Platform.
• "Platform" means the will4d website, mobile interface, gaming systems, and all associated services accessible at https://will4d.cam.
• "Third-Party Service Provider" means any external entity that processes data on behalf of will4d under a binding data-processing agreement.

2Data We Collect

will4d collects Personal Data through several channels. The categories of data we may hold about you include:

3How We Use Your Data

will4d processes your Personal Data only where we have a lawful basis to do so. The primary purposes for which we use your data are:

• Account Management: Creating, maintaining, and securing your will4d account, including identity verification and age confirmation (21+ requirement).
• Transaction Processing: Facilitating IDR deposits and withdrawals via supported Indonesian banks and e-wallets.
• Legal Compliance: Fulfilling our obligations under applicable anti-money-laundering (AML), know-your-customer (KYC), and data-protection regulations.
• Fraud Prevention & Security: Detecting, investigating, and preventing fraudulent activity, unauthorized access, and other prohibited conduct.
• Platform Improvement: Analyzing usage patterns to enhance game performance, interface design, and overall Player experience.
• Customer Support: Responding to enquiries, resolving disputes, and providing assistance through our 24/7 Indonesian-speaking support team.
• Responsible Gaming: Monitoring account activity to identify signs of problem gambling and applying protective measures such as deposit limits or self-exclusion where appropriate.
• Marketing Communications: Sending promotional offers and platform updates where you have given explicit consent. You may withdraw this consent at any time.

4Legal Basis for Processing

will4d processes your Personal Data under one or more of the following legal bases:

• Contractual Necessity: Processing required to perform our agreement with you, including account operation and payment processing.
• Legal Obligation: Processing required to comply with applicable laws and regulations.
• Legitimate Interests: Processing that serves will4d's legitimate business interests (e.g., fraud prevention, platform security), provided those interests are not overridden by your rights.
• Consent: Processing based on your freely given, specific, and informed consent — primarily for direct marketing. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5Cookies and Tracking Technologies

will4d uses cookies and similar tracking technologies to improve your experience on the Platform. Cookies are small data files stored on your device that allow us to recognize returning visitors, maintain session states, and measure traffic patterns.

The categories of cookies we use include:

• Strictly Necessary Cookies: Essential to the operation of the Platform (e.g., session authentication). These cannot be disabled without disrupting core functionality.
• Analytical / Performance Cookies: Used to understand how Players interact with the Platform. Data is aggregated and anonymized where possible.
• Functional Cookies: Allow the Platform to remember your preferences, such as language or display settings.
• Targeting / Marketing Cookies: Used to deliver relevant promotional content. You may opt out of these via your browser settings.

You can control cookie behavior through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform.

6Data Sharing and Disclosure

will4d does not sell, rent, or trade your Personal Data to third parties for their own marketing purposes. We may share data with the following categories of recipients, strictly on a need-to-know basis:

• Payment Processors: Banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP) and e-wallet providers (OVO, DANA, GoPay, ShopeePay, LinkAja) require transaction data to process deposits and withdrawals.
• Identity Verification Providers: Third-party KYC service providers assist in verifying Player identity and age in accordance with regulatory requirements.
• IT and Security Providers: Service providers that host, maintain, or secure the Platform infrastructure.
• Regulatory and Law Enforcement Authorities: Where required by applicable law, court order, or government request.
• Fraud Prevention Agencies: Shared information may be used to detect and prevent financial crime.

All third-party service providers are required to handle your data in accordance with applicable privacy standards and are prohibited from using it for any purpose other than those specified by will4d.

7Data Retention

will4d retains your Personal Data only for as long as is necessary to fulfill the purposes for which it was collected, including for the satisfaction of legal, regulatory, or reporting requirements. The following general retention periods apply:

• Account Data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with AML regulations.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of each transaction.
• Support Communications: Retained for two (2) years following resolution of any support matter.
• Technical / Log Data: Typically retained for up to twelve (12) months.

Following the expiry of applicable retention periods, your data will be securely deleted or anonymized.

8Data Security

will4d implements industry-standard technical and organizational measures to protect your Personal Data against unauthorized access, accidental loss, destruction, or alteration. These measures include, but are not limited to:

• 256-bit SSL/TLS encryption across all data transmission channels.
• Encrypted storage of sensitive financial and identity data at rest.
• Role-based access controls limiting staff access to Personal Data on a strict need-to-know basis.
• Regular penetration testing and vulnerability assessments.
• 24/7 intrusion-detection monitoring and automated security alerting.

9Your Rights

As a Player, you hold the following rights with respect to your Personal Data held by will4d:

• Right of Access: You may request a copy of the Personal Data we hold about you.
• Right to Rectification: You may request correction of inaccurate or incomplete data.
• Right to Erasure: You may request deletion of your Personal Data, subject to our legal retention obligations.
• Right to Restriction: You may request that we restrict the processing of your data in certain circumstances.
• Right to Data Portability: You may request that we provide your data in a structured, machine-readable format.
• Right to Object: You may object to processing based on legitimate interests or direct marketing at any time.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time without affecting prior processing.

To exercise any of these rights, please contact the will4d Data Protection team at [email protected]. We will respond to all verified requests within 30 days.

10Children and Minors

The will4d Platform is strictly restricted to individuals who are 21 years of age or older. We do not knowingly collect Personal Data from persons under 21. If we become aware that a minor has registered an account or provided personal information, we will take immediate steps to close the account and delete all associated data. If you are a parent or guardian and believe your child has used the will4d Platform, please contact us immediately at [email protected].

11Changes to This Privacy Policy

will4d reserves the right to update this Privacy Policy at any time. When we make material changes, we will publish the revised policy on this page with an updated effective date. Your continued use of the Platform following the publication of changes constitutes your acceptance of the updated policy. We encourage you to review this page periodically to stay informed about how we protect your data.

12Contact & Data Enquiries

For all privacy-related enquiries, data subject access requests, or concerns regarding the handling of your Personal Data by will4d, please contact our support team. Correspondence should be directed to:

Email:
[email protected]

Our team is available 24/7 and supports enquiries across all Indonesian time zones — WIB (Western Indonesia Time, UTC+7), WITA (Central Indonesia Time, UTC+8), and WIT (Eastern Indonesia Time, UTC+9). We aim to acknowledge all data-related requests within 72 hours and resolve them within 30 calendar days.